Privacy Policy

1. Introduction

Makrops ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is designed to comply with the European Union's General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Turkey's Personal Data Protection Law (KVKK/Kisisel Verilerin Korunmasi Kanunu).

2. Data Controller

Makrops is the data controller responsible for your personal data. If you have questions about this policy or our data practices, please contact us at:

3. Information We Collect

3.1 Information You Provide

• Contact information (name, email address, phone number)
• Business information (company name, job title)
• Project requirements and communications
• Payment information (processed securely through third-party providers)

3.2 Information Collected Automatically

• Device information (browser type, operating system)
• IP address and approximate location
• Usage data (pages visited, time spent, referral source)
• Cookies and similar tracking technologies

3.3 Information from Third Parties

We may receive information about you from third-party sources, such as social media platforms, analytics providers, and business partners.

4. Legal Basis for Processing (GDPR & KVKK)

We process your personal data based on the following legal grounds:

• Consent: When you have given explicit consent for specific purposes
• Contract: To perform our contractual obligations to you
• Legal Obligation: To comply with applicable laws and regulations
• Legitimate Interest: For our legitimate business interests, balanced against your rights

5. How We Use Your Information

• To provide and maintain our services
• To communicate with you about projects and inquiries
• To send marketing communications (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect against fraud and unauthorized access
• To analyze website usage and trends

6. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who assist in our operations (hosting, analytics, payment processing)
• Business Partners: With your consent, for collaborative projects
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission and compliance with KVKK requirements for cross-border transfers.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain client data for 5 years after the end of our business relationship, and marketing data until you withdraw consent.

9. Your Rights

9.1 Rights Under GDPR (EU Residents)

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

9.2 Rights Under CCPA (California Residents)

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to request deletion of your personal information
• Right to equal service and price (non-discrimination)

9.3 Rights Under KVKK (Turkey Residents)

• Right to learn whether personal data is processed
• Right to request information about processing
• Right to learn the purpose of processing
• Right to know third parties to whom data is transferred
• Right to request correction of incomplete or inaccurate data
• Right to request deletion or destruction of data
• Right to object to processing results that are against your interests
• Right to claim compensation for damages due to unlawful processing

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Types of cookies we use include:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

You can manage your cookie preferences through our cookie consent banner or your browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

12. Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

To exercise your rights or if you have questions about this Privacy Policy, please contact us: